Privacy Policy

1. Who we are Solis & Sam is an online fashion and fragrance brand selling premium European linen clothing and personalised perfumes. Our website is operated through dukaan . By using our website and placing orders with us, you agree to this privacy policy.

2. What information we collect When you place an order or contact us we may collect your full name, delivery address, email address, phone number, payment information processed securely through Instamojo, and personalisation details such as engraving names and scent preferences for L'Empreinte orders.

3. How we use your information We use your information only to process and deliver your orders, send order confirmation and shipping updates, respond to your queries, and improve our products and website experience. We do not sell, rent, or share your personal information with any third party for marketing purposes.

4. Payment security All payments are processed securely through Instamojo. We do not store your card or UPI details on our servers. All transactions are encrypted and protected.

5. Personalisation data For L'Empreinte Extrait de Parfum orders, your scent notes and engraving name are used solely to fulfil your order and are never shared with any third party.

6. Cookies Our website may use basic cookies to improve your browsing experience. These do not collect personally identifiable information and can be disabled in your browser settings.

7. Your rights You have the right to access, correct, or request deletion of your personal data and opt out of marketing at any time. Contact us at xyzsamyakxyz@gmail.com to exercise these rights.

8. Third party links Our website may contain links to Instagram and other platforms. We are not responsible for the privacy practices of these external websites.

9. Changes to this policy We may update this policy from time to time. Changes will be posted on this page with an updated date.

10. Contact 📧 xyzsamyakxyz@gmail.com

@solisandsam

+91 91316 24879

Solis & Sam is committed to protecting your privacy. Your trust means everything to us.